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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M R

June 14, 2025

5  out of  5
rating by M R
"I have been a client of Mike's for many years and can say that he and his team are exceptional (State Farm- maybe not so exceptional because of how they are cancelling policies) I am especially grateful for Becky Bourland, who always goes the extra mile for me. Becky is truly knowledgable and takes the time understand her clients and address their concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Miguel Ortiz

June 2, 2025

5  out of  5
rating by Miguel Ortiz
"I had a fantastic experience working with Becky Bourland when securing my term life insurance policy. From the very beginning, she was professional, knowledgeable, and attentive to my needs. She took the time to explain the different options available, answered all my questions, and helped me understand what coverage best suited my situation. Throughout the process, Becky was responsive and patient, making the entire experience smooth and stress-free. I truly appreciated her transparency and genuine desire to find the best solution for me. Thanks to her guidance, I now have the peace of mind knowing I’m protected and my loved ones are taken care of. I highly recommend Becky Bourland to anyone looking for a trustworthy and dedicated insurance professional. Excellent service and a positive experience overall!"
We responded:
"Miguel- Here at the Brazzell Agency we specialize in helping protect families. Thank You for allowing us to protect your family with Life Insurance. Our goal is to provide the information you need to make informed decisions. We appreciate your loyalty!"
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Rodney Boesen

May 10, 2025

5  out of  5
rating by Rodney Boesen
"Becky was awesome been with Mike 20 years for a reason!"
We responded:
"Thank You for the 5Star Vote of Confidence. Your loyalty is appreciated and we strive daily to earn your business!!! "
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Tanya Ramirez

May 9, 2025

5  out of  5
rating by Tanya Ramirez
"Always very Helpful and friendly ! Thank you Becky for you help today I really appreciate it and the information you gave me."
We responded:
"Thank You for the 5Star Vote of Confidence. At the State Farm Mike Brazzell Agency, "Remarkable" Customer service is a priority. "
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Jadyn McDaniel

April 28, 2025

5  out of  5
rating by Jadyn McDaniel
"Becky was so kind and helpful!"
We responded:
"Like a Good Neighbor, State Farm is there! Thank You for your 5 Star Vote of Confidence. Tell a friend..."
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k davis

April 22, 2025

5  out of  5
rating by k davis
"I had to call in and replace my method of payment as my wallet was stolen recently.Sarai Was an amazing help extremely professional kind sense of humor good customer service what can I say. It was a very much a pleasure dealing with her and she was very quick to address my issue and get it fixed."
We responded:
"K davis, Thank You for allowing us to assist with all of your Insurance and Financial Service needs. It is important to us to provide Remarkable Service. I'm glad Sarai met your expectations. Tell a friend."
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Eddie Ledbetter (Edman)

April 21, 2025

5  out of  5
rating by Eddie Ledbetter (Edman)
"Dealing with Becky Bourland at this office is always a pleasure. She always handles my insurance needs very professionally and is very kind. 5 stars!"
We responded:
"WOOOOO!!!! Thank You Ed. You have been with us for a while and we appreciate you and your 5Star Vote of Confidence. Kudos to you!!!"
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Ashley Saffle

April 15, 2025

5  out of  5
rating by Ashley Saffle
"I called and Sarai assisted me. Very professional and great customer service. She explained everything to me in a way I could understand. I would highly recommend if your shopping for ins rates"
We responded:
"Ashley, Thank You for your 5Star Vote of Confidence and your recommendation. Providing GREAT Service when and where you want it is our goal. We appreciate the opportunity to serve!"
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Chtisty Wellard

April 2, 2025

5  out of  5
rating by Chtisty Wellard
"Very helpful and professional Becky is amazing"
We responded:
"Thank You for stopping in and Thank You for your business. From Auto to Life and Health Insurance we appreciate the opportunity to assist you with all your needs!"
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jaQue DeMott

March 26, 2025

5  out of  5
rating by jaQue DeMott
"Becky was extremely knowledgeable, patient and helpful with all of my insurance questions. I will come back to her for all of my future insurance needs and will be recommending her services to all my friends and family"
We responded:
"Thank You!!! Thank You!!! Thank You!!!! Happy-Satisfied Customers are our #1 Goal. We LOVE Referrals!!!"
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FFA_Editz

March 13, 2025

5  out of  5
rating by FFA_Editz
"Thank you Becky she was friendly and professional. I would highly recommend her to my friends and family."
We responded:
"Thank You!!! We LOVE referrals! "
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veronica hernandez

March 4, 2025

5  out of  5
rating by veronica hernandez
"Service is great, I appreciate Becky for coming thru for us on such short notice"
We responded:
"We appreciate you at the Brazzell Agency. Thanks for your 5 Star Vote of confidence!!!"
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Towhid Salam

February 28, 2025

5  out of  5
rating by Towhid Salam
"It was very straightforward to have my accounts reviewed"
We responded:
"Thank You for allowing us to partner with you to make sure you and your family are properly insured. It's a FREE service! "
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Jacob Franco Garcia

February 26, 2025

5  out of  5
rating by Jacob Franco Garcia
"Thanks to Becky from State Farm I’m able to get a good full coverage plan on my new vehicle. Service is fast and great"
We responded:
"Thank you for your 5 Star Vote of Confidence. We are here to assist you with all your insurance needs- Auto Home Life Health! "
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aracely 6

February 25, 2025

5  out of  5
rating by aracely 6
"Excellent insurance thank you Becky for being part of are live through State Farm you’re wonderful."
We responded:
"Thank You for the 5 Star Vote of Confidence! We appreciate your business and you allowing us to help secure your family's financial future. "
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Carlos Bravo

February 19, 2025

5  out of  5
rating by Carlos Bravo
"I have been with Mike for almost 10 years now and they have always taken care of me! His staff is very helpful and if they can't answer my question they point me to someone who can. Whenever I have a issue they take care of it right away"
We responded:
"Carlos, I appreciate you. From Auto, Home and Life Insurance you've allowed us to protect your family against the unexpected. Thank You for your Loyalty and 5 Star Vote of Confidence!!! "
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Ednita Anonymous

February 7, 2025

5  out of  5
rating by Ednita Anonymous
"Becky Bourland was a very huge and wonderful employee to work with. Thank you again Becky for all your assistance"
We responded:
"Thanks Ednita for stopping in. We appreciate you and we are glad you had a great experience while visiting our office. Tell a friend!!!"
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David Ingrum

February 6, 2025

5  out of  5
rating by David Ingrum
"Becky was beyond helpful to me today. She answered all of my questions, and provided additional helpful information. She is a credit to your office."
We responded:
"David, it was a pleasure visiting with you today. Thank You for stopping in and Thank You for your 5Star Vote of confidence. We appreciate you!!! "
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Robert Castillo

February 3, 2025

5  out of  5
rating by Robert Castillo
"Great customers service from Becky"
We responded:
"Thank you for your 5Star Vote of Confidence and Thank You for your business. Our goal is to be the #1 Best Choice for all your Insurance and Financial Services needs. "
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M R

January 15, 2025

5  out of  5
rating by M R
"Mike Brazzell’s office always takes wonderful care of mine and my family’s vehicles."
We responded:
"Thank You for the 5Star Vote of Confidence and your loyalty. At the Mike Brazzell Agency we pride ourselves on being there for you and your family!"
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Cecilia Fernandez

January 14, 2025

5  out of  5
rating by Cecilia Fernandez
"I am very pleased with the service I got from Becky , she was very helpful and answered all the questions I had regarding my new life insurance policy."
We responded:
"Thank You for allowing us to protect your family's financial future. We specialize in assisting our customers with Life Insurance and I'm glad we were able to help. "
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Felicia Fritz

December 11, 2024

5  out of  5
rating by Felicia Fritz
"Becky was amazing in every way! She listened to me with all my concerns, she educated me and answered all my questions and gave me a policy that fit my needs! I got off the phone feeling so happy and confident that I made the right choice in insurance. This office is the best!"
We responded:
"Thank You for your 5 Star Vote of confidence. We LOVE happy customers ❤️"
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Estevan Vargas

November 28, 2024

5  out of  5
rating by Estevan Vargas
"Excellent service they really work with their clients and help them in every way they can. 👍👌"
We responded:
"Thank You!!! Our mission is to help you with the everyday and help you recover from the unexpected. I Appreciate your 5Star Vote of Confidence."
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Kris Preller

November 25, 2024

5  out of  5
rating by Kris Preller
"Maria was awesome with helping with what I needed done."
We responded:
"Thank You!!! Glad we can assist. If it was Life Insurance, Auto Insurance or Health Insurance we are committed to being here with you need us."
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David Grajales

November 21, 2024

5  out of  5
rating by David Grajales
"Really good service from BECKY will definitely recommend"
We responded:
"Thank You. We appreciate your 5 Star vote of confidence "