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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexis Roy

Alexis Roy

May 27, 2026

5  out of  5
rating by Alexis Roy
"I have been with Mike’s office for several years and Becky is always so helpful. I just purchased a new car and she helped me make the insurance update on the spot!"
We responded:
"Hey Alexis, we appreciate the time you took to give us such a great rating! We also appreciate your many years of loyalty. As always, we are happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
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valerie garcia

May 21, 2026

5  out of  5
rating by valerie garcia
"Becky was great! Very attentive and sweet when helping me with my life insurance!"
We responded:
"Hi Valerie, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon! "
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richard ramirez

May 18, 2026

5  out of  5
rating by richard ramirez
"Always seem helpful and in a good mood"
We responded:
"Hey Richard, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Sincerely, Mike Brazzell and Team"
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Angie Garza

May 15, 2026

5  out of  5
rating by Angie Garza
"Becky was very helpful and sweet. A nice person. I've known her for years!"
We responded:
"Hey Angie, Thanks for the kind words! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with Becky and the rest of our team members as inspiration! See you next time! Tell a friend!"
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Jake Sitton

May 15, 2026

5  out of  5
rating by Jake Sitton
"Sarai was incredibly kind and helpful when assisting me with adding a new vehicle to my policy. She made the whole process quick, easy, and stress-free. I really appreciated how friendly and efficient she was. Excellent customer service — thank you, Sarai!"
We responded:
"Hey Jake, Thank you for taking the time to share your experience. We're thrilled that _Sarai left such a great impression! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Sincerely, Mike and Brazzell Agency Team"
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Anna Araujo

May 14, 2026

5  out of  5
rating by Anna Araujo
"Maria is very helpful and has been for a long time. The staff is always so friendly and I've never had any issues with this insurance company."
We responded:
"Hey Anna, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Maria has been with the Agency since DAY 1 and we value her experience and dedication in assisting all Brazzell agency customers."
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sherwin gagatam

May 1, 2026

5  out of  5
rating by sherwin gagatam
"Mike has been very helpful in dealing with my insurance needs for many years now . His staff were helpful and prompt in answering any inquiries I have . Thank you guys. Maria Sepulveda has been very helpful with me in answering any issues I have ."
We responded:
"Hi Sherwin, thank you for the 5 stars! It’s been a pleasure having you as a customer. We really appreciate your feedback and hope to continue to serve all your insurance needs."
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Kristen Campanario

May 1, 2026

5  out of  5
rating by Kristen Campanario
"Becky was so helpful and professional. Thank you for all of your help."
We responded:
"Thank You for the 5Star Seal of Approval. The Brazzell Agency appreciate your business. "
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Albert White

April 29, 2026

5  out of  5
rating by Albert White
"Becky was so very knowledgable and helpfull . She knew exactly what i needed .she was wounderfull . Thanks Becky !"
We responded:
"Thank You for allowing us to assist. Our goal is to help everyone that walks through the door or call our office. We are happy that you are happy :)"
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kristi nunez

April 16, 2026

5  out of  5
rating by kristi nunez
"Becky Bourland was very helpful and responsive with my current auto insurance need. I will definitely reach out to her for future insurance needs."
We responded:
"Kristi, we appreciate the time you took to give us a 5 Star Vote of Confidence! We truly appreciate your recommendation and will work hard to continue going above and beyond! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
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ava campanario

April 10, 2026

5  out of  5
rating by ava campanario
"Becky was amazing! Extremely professional and went above and beyond."
We responded:
"THANK YOU!!! Please tell all your friends and family about Becky and the Mike Brazzell Agency"
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aaron Mundhenke

April 3, 2026

5  out of  5
rating by aaron Mundhenke
"Becky did a great job getting my trailer covered! Thank you"
We responded:
"Hi Aaron, Thanks for the great review! It is truly touching to know we were able to assist with your insurance needs. We look forward to serving you many more times in the future! We would love to help all of your friends and family too. "
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carri alvarez

April 3, 2026

5  out of  5
rating by carri alvarez
"Becky was amazing I can't believe how fast she was able to help me i high recommend her for any insurance needs"
We responded:
"Hi Carri, Thank you for taking the time to share your experience. We truly appreciate your 5 Star Vote of Confidence! We will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
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Amit kumar Chohan

March 31, 2026

5  out of  5
rating by Amit kumar Chohan
"Very nice service and talking"
We responded:
"Greetings Amit, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Profile photo of Javier Gomez

Javier Gomez

March 31, 2026

5  out of  5
rating by Javier Gomez
"Sarai was amazing and very helpful and informative throughout the whole conversation and process"
We responded:
"Javier, Thanks for the great 5Star Vote of Confidence! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future. Refer a friend!!!"
Profile photo of Loren Chase

Loren Chase

March 18, 2026

5  out of  5
rating by Loren Chase
"Went in to pay annual premium and ask questions in regards to our insurance policy and the cost. I sat down with insurance account representative Becky Bourland and she was very knowledgeable gave me lots of options with explanations of services. I valued her advice and made some changes for my homes benefits. Becky Bourland, Of State Farm Bakersfield, California, 5 Star service!"
We responded:
"Hi Loren, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We hope to become your favorite and go to insurance professional for advice. We strive to earn your continued loyalty and all of your insurance and financial service business. "
Profile photo of Daena Díaz

Daena Díaz

March 13, 2026

5  out of  5
rating by Daena Díaz
"Maria at state farm was very helpful assisting me with my insurance questions and payments I appreciate her so much. Thank you!"
We responded:
"Hey Daena, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
Profile photo of Jamie Floreano

Jamie Floreano

March 11, 2026

5  out of  5
rating by Jamie Floreano
"Becky was great! She returned my call promptly after leaving a voicemail. She gave me different options and worked with what was within my budget. I’ve been insured with State Farm since I began driving at 16 and it’s always been with Mike Brazzells office. Call and ask for Becky she’s super helpful."
We responded:
"Hey Jamie, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you throughout the years. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future and please refer your friends and family. WE LOVE REFERRALS!!!"
Profile photo of Kyle England

Kyle England

March 6, 2026

5  out of  5
rating by Kyle England
"Becky was an extremely helpful employee. Helped me with any questions I had. She was nice and respectful. Great work place."
We responded:
"Kyle, Thanks for the great 5 Star Vote of Confidence!!! We're thrilled that you had a great experience at our office. We truly value your business and would appreciate a referral. We, at the Brazzell Agency are confident we can continue to provide excellent service to you and your friends and family in the future. Let us know what we can do for you in the future."
Profile photo of Olivia Campanario

Olivia Campanario

February 27, 2026

5  out of  5
rating by Olivia Campanario
"Becky is an awesome associate. Very reliable and trustworthy. Helps with all questions and provides great detail with what she is doing. She is kind when talking on the phone as well as in person."
We responded:
"Dear Olivia, We're delighted to hear about your experience! We truly appreciate you and will work hard to continue to earn your business. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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veronica hernandez

February 26, 2026

5  out of  5
rating by veronica hernandez
"Service is great, I appreciate Maria for helping me resolve my issue. Thank you all"
We responded:
"We appreciate you at the Brazzell Agency. Thanks for your 5 Star Vote of confidence!!!"
Profile photo of Teresa Pulido

Teresa Pulido

February 18, 2026

5  out of  5
rating by Teresa Pulido
"Becky was very polite and patient explaining every detail to me Thank you 😊"
We responded:
"Thank You!!! We appreciate your 5 Star Review!"
Profile photo of Keren Norris

Keren Norris

February 18, 2026

5  out of  5
rating by Keren Norris
"I want to share my experience with State Farm during a difficult time in my life after losing my beloved mom. Despite the unfortunate circumstances, I am incredibly grateful for Mike Brazell’s agency and his compassionate, diligent staff, especially Becky Bourland, who truly goes the extra mile and is prompt addressing requests and/or concerns. Thank you for the years of service you provided to my mom and for your outstanding customer support during this challenging time. Your kindness and professionalism made a significant difference. -Keren"
We responded:
"Hello Keren, We appreciate the time you took to give us such a great 5 Star Vote of Confidence! It's great to know that we were able to provide you with the highest levels of service during the toughest times. Your mom was a jewel and believed in State Farm Insurance, Mike Brazzell Agency and the benefits of Life Insurance. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
Profile photo of Mari Perez

Mari Perez

February 16, 2026

5  out of  5
rating by Mari Perez
"Sarai and Mike are literally the best! Anytime I call or email with a concern or change they are on it. Super helpful and explain everything. I am so grateful for this team!"
We responded:
"Dear Mari, Thanks for choosing us and leaving such a great 5 Star Vote of Confidence! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We're here for you anytime!"
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raudel calvillo

February 13, 2026

5  out of  5
rating by raudel calvillo
"Sarai was very professional and very informative in everything state farm provides. Also Sarai had answers for all my questions. Great job Sarai and started farm"
We responded:
"Dear Raudel, Thank you for taking the time to share your experience. We are so happy that you found value in the time you spent with us. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"