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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Andrews

Tonya Andrews

September 26, 2024

5  out of  5
rating by Tonya Andrews
"Trying to navigate the world of auto insurance in California can be a bit interesting. Mike and his team were awesome. They were friendly, helpful, and very professional. Sarai patiently answered all my questions. I felt valued and appreciated. I didn't feel pressured and not just a number to fill a quota. I highly recommend this agency for all your insurance needs."
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Abigail Juarez

September 21, 2024

5  out of  5
rating by Abigail Juarez
"Sarai was so great to us! Very patient and did her best to give us the most affordable policy State Farm has always been great to us, thank you State Farm!"
We responded:
"Thank you for the 5 Star Vote of Confidence. Thank You Neighbor for your loyalty. We appreciate you and your business. "
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Marco Duenas

September 20, 2024

5  out of  5
rating by Marco Duenas
"My experience with beck from State Farm was amazing ! She was patient with me on my decision making of insurance policy. Aswell as very helpful and made the process super easy . Keep up the great work !"
We responded:
"Thank You! Glad we could assist. We LOVE REFERRALS! Tell your friends and family to come see us."
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Doctor

September 18, 2024

5  out of  5
rating by Doctor
"I was there yesterday. Really loved their service. Specially Becky was so insightful on sharing all possibilities even above and beyond what a normal agent could help me reach. I was a former consumer of so-called online insurance companies but got hit with their downside. However, Mike's space really gives a real world feel of how an insurance provider should be. With his charismatic character and professional team, Mike had us all present and invested throughout my visit of their branch yesterday. Stay happy and blessed Becky. Proud of you and team!"
We responded:
"Thank You for your 5 Star Vote of Confidence. It was a pleasure visiting with you and we look forward to servicing all of your Insurance and Financial Service needs. Welcome to the State Farm Family!!!"
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Lynda Wrigley

September 12, 2024

5  out of  5
rating by Lynda Wrigley
"Really want to thank Becky Bourland at the Mike Brazzell State Farm agency. Shea great sales woman but also knows when to back down off. The agency is always courteous and helpful, willing to do things over the phone so I don’t have to drive. Becky just set me up with some very affordable life insurance."
We responded:
"AWESOME!!! I'm so glad we were able to help you protect your family with Life Insurance. We appreciate your business and the 5 Star Vote of Confidence. Tell all your friends and family!!! "
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Luis David

September 6, 2024

5  out of  5
rating by Luis David
"Amazing customer service. Always answer all my questions. I highly recommend"
We responded:
"Thank you for allows us to assist with your Insurance and Financial Service needs. Your 5 Star Vote of Confidence and recommendation means the world to us!"
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Richard Manning

September 4, 2024

5  out of  5
rating by Richard Manning
"Becky was absolutely amazing . So attentive and helpful to all of my needs."
We responded:
"Thank you Sir. You've allowed us to help you with your insurance needs for quite a long time and we appreciate your kind words and your business."
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Sheri Frazier

August 8, 2024

5  out of  5
rating by Sheri Frazier
"Becky was very knowledgeable and made a process that I was really dreading incredibly easy."
We responded:
"Thank You for your 5Star Vote of Confidence. We strive to provide to make every interaction convenient and easy. "
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Sharon Harmon

August 3, 2024

5  out of  5
rating by Sharon Harmon
"I’ve been with Mike for at least 25 years or longer and him and his staff have always treated me with respect that’s why I’ve never changed insurances they have always been very quick to payout on a claim so I appreciate their Service thanks Mike and your Staff"
We responded:
"Thanks a million for your 5 Star Vote of Confidence. You and your family have been loyal customers for a long time and we appreciate your business. Stop in Click in or call us anytime!!!"
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Yolanda Gomez

August 2, 2024

5  out of  5
rating by Yolanda Gomez
"Maria is always so helpful and patience and take the time to explain things I don't understand!!"
We responded:
"We are here to assist and we take pride in being able to help you with all your Insurance and Financial Service needs. Thanks for the opportunity!!!"
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Patrick Lubanga

July 29, 2024

5  out of  5
rating by Patrick Lubanga
"Becky, your a gift from God & thank you for your services. Continue to be blessed & we appreciate you 🙏"
We responded:
"Thank You Sir!!! It is always a pleasure to have you stop in. We LOVE helping family like you. Bless You!!!"
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Elmer V

July 29, 2024

5  out of  5
rating by Elmer V
"I was helped by Becky she's awesome help she was courteous great costumer service and I hung up very satisfied thanks much Becky"
We responded:
"Thank You for the 5 Star Vote of Confidence. Life, Health Auto or Home insurance; we love being your FIRST and BEST option!!!"
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Laurie Paci

July 27, 2024

5  out of  5
rating by Laurie Paci
"Recently, as an art teacher, I was asked to provide some insurance information to a new facility. Alejandra Gutieriez at the State Farm insurance office handled the information me, did extensive research and came up with the best solution. I really appreciated this kind of professionalism on my behalf and made me very grateful that State Farm Insurance was sensitive and dilligent to this insurance question."
We responded:
"Laurie, Thank You. We LOVE Educators!!! Thanks for the opportunity to assist. I appreciate your confidence in allowing us to help you with your Automobile Insurance and Home Insurance."
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Omega Agent661

July 23, 2024

5  out of  5
rating by Omega Agent661
"Sarai was very friendly and helpful. I had a couple different transactions to make and she handled them both quickly and professionally."
We responded:
"Thank You for your 5 Star Vote of Confidence. Providing Exceptional Customer Service is our #1 priority!!!"
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Keshia Butler

July 19, 2024

5  out of  5
rating by Keshia Butler
"I'm beyond grateful for the exceptional service I received from Becky. She is incredibly knowledgeable and kind, making every interaction a pleasant experience. Recently, she assisted me with adding a vehicle to my policy and securing a life insurance policy. Her expertise and patience made the process smooth and stress-free! Becky took the time to explain all the details, ensuring I understood my options and felt confident in my decisions. Her dedication to her clients is truly unmatched, and I can't recommend her highly enough. Thank you, Becky!"
We responded:
"So glad we could help you with Auto Insurance and Life Insurance. Our goal is to take care of all of your insurance and financial service needs. Thanks for the opportunity to earn your business."
Profile photo of Ben Garcia

Ben Garcia

July 19, 2024

5  out of  5
rating by Ben Garcia
"I called to get some insurance for my classic vehicle and Sarai was so helpful. It was quick and painless and she even helped me with something on my homeowners policy I was unaware of. I've had Statefarm over 20 years and wouldn't go else where."
We responded:
"Ben as always, THANK YOU for your business. We appreciate your loyalty and look forward to service you again in the future, "
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Frankie Rubio

July 5, 2024

5  out of  5
rating by Frankie Rubio
"Very friendly and very nice and explained everything very easily"
We responded:
"Friendly- Nice - Easy... we'll take that and your 5Star Vote of confidence. Thank You!!!"
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Icon

June 21, 2024

5  out of  5
rating by Icon
"Becky gave me some really helpful information when it came to my policy and other offers that I could add onto my plan. Would strongly recommend speaking with her if you’re looking for auto insurance."
We responded:
"Thank You for your 5 Star Vote of Confidence! I'm glad you found value in the time you spent with us. We LOVE referrals and would be honored with the opportunity to assist your friends and family."
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De'Antay Kaufman

June 18, 2024

5  out of  5
rating by De'Antay Kaufman
"Becky was very informative, straightforward, and helpful. It made my experience so easy and simple for me to understand it all. Thank you for the great customer service!!"
We responded:
"Thank you for your review. I'm thrilled to hear that you had a positive experience with Becky. It is our goal to provide prompt and helpful responses to all inquiries. We are always here to assist. Thank you for choosing Mike Brazzell Agency, State Farm Insurance and Financial Services"
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JORGE MEDINA

June 14, 2024

5  out of  5
rating by JORGE MEDINA
"Great Costumer Service , Thank you Sarai Flores for taking the time and patience to explain all the options to me, so I can make a good decision regarding my insurance."
We responded:
"Thank you for your review. I'm thrilled to hear that you have had a positive experience with our team. We pride ourselves on providing prompt and helpful responses to all inquiries. We are always here to assist you with any questions or concerns you may have. Thank you for choosing State Farm Mike Brazzell Agency"
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Sherman Gross

June 9, 2024

5  out of  5
rating by Sherman Gross
"If only other insurance agents were as efficient and responsive as Mike Brazzell insurance agency I would sleep better at night. The bar for excellence can only be Mike Brazzell agency and staff. SG"
We responded:
"Sherman, THANK YOU!!! Our goal is to make every interaction REMARKABLE. We appreciate you and your 5Star Vote of confidence. Sleep well!"
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Jennypher Lopez

June 5, 2024

5  out of  5
rating by Jennypher Lopez
"Highly recommended State Farm and Becky was amazing at getting us the best rate on our insurance"
We responded:
"Thank You. Personalize service, coverage and rates is what we do. You are different and you deserve coverage, service and rates that fit your uniqueness! Your loyalty is important to us!!!! "
Profile photo of Anthony Bailey

Anthony Bailey

May 21, 2024

5  out of  5
rating by Anthony Bailey
"Mike is a really nice guy and has great customer. I would definitely recommend him as a premier option in the Bakersfield area."
We responded:
"Thank You Anthony for the kind comments and your 5 Star Vote of confidence. For all your Insurance and Financial Services needs see Mike@StateFarm"
Profile photo of Dominic Mullens

Dominic Mullens

May 21, 2024

5  out of  5
rating by Dominic Mullens
"I recently had a great experience with Mike Brazzell from State Farm Insurance. Mike is incredibly knowledgeable and passionate about what he does. He took the time to clearly explain life insurance to me, breaking it down in a way that was easy to understand. He also discussed pet insurance and pointed out coverage options I hadn't considered before. Mike's dedication to making sure I felt informed and comfortable with my choices was impressive. If you're looking for an insurance agent who really knows his stuff and cares about his clients, I highly recommend Mike Brazzell."
We responded:
"Dominic it was my pleasure to assist you. You are right, I am very passionate about helping families secure their financial future with Life Insurance. I'm so glad you chose State Farm and The Mike Brazzell Agency!!! Thank You."
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Amy Andrews

May 20, 2024

5  out of  5
rating by Amy Andrews
"Becky is amazing to work with! If she can be your agent I definitely request to get here! She is so caring and kind with her customers!"
We responded:
"Thank You for the kind comments. Becky and the other Professional Insurance advisors in the Brazzell Agency are here to assist with any of your insurance and financial service-related needs. We appreciate your 5 State Vote of confidence!!!"