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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle England

March 6, 2026

5  out of  5
rating by Kyle England
"Becky was an extremely helpful employee. Helped me with any questions I had. She was nice and respectful. Great work place."
We responded:
"Kyle, Thanks for the great 5 Star Vote of Confidence!!! We're thrilled that you had a great experience at our office. We truly value your business and would appreciate a referral. We, at the Brazzell Agency are confident we can continue to provide excellent service to you and your friends and family in the future. Let us know what we can do for you in the future."
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Teresa Pulido

February 18, 2026

5  out of  5
rating by Teresa Pulido
"Becky was very polite and patient explaining every detail to me Thank you 😊"
We responded:
"Thank You!!! We appreciate your 5 Star Review!"
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Mari Perez

February 16, 2026

5  out of  5
rating by Mari Perez
"Sarai and Mike are literally the best! Anytime I call or email with a concern or change they are on it. Super helpful and explain everything. I am so grateful for this team!"
We responded:
"Dear Mari, Thanks for choosing us and leaving such a great 5 Star Vote of Confidence! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We're here for you anytime!"
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Victor Green

February 13, 2026

5  out of  5
rating by Victor Green
"Mike Brazzell and Becky were extremely helpful when I recently got into my first accident. Very prompt and helped guide me into the next steps to ensure my claim and new vehicle insurance was processed."
We responded:
"Hello Victor, we're delighted to hear about your most recent visit. We love that you had such a great experience! Thanks for sharing the handling of your most recent claim. We pride ourselves on assisting State Farm Claims Team Keep the Promise. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
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Robert Young

February 10, 2026

5  out of  5
rating by Robert Young
"Great people, very polite and helpful, if ur looking for insurance I highly recommend them, ask for Becky she is always on top of your insurance"
We responded:
"Thank You Robert. We LOVE Referrals and appreciate your 5 Star vote of confidence. "
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Brazz B

February 7, 2026

5  out of  5
rating by Brazz B
"I've been with Mike and his agency since the beginning. I appreciate his commitment to his policy holders and his office's attention to detail! Best in the biz. This past visit, a big Thank You to Maria for making sure an issue I had was resolved swiftly! I always know I'll be taken care of at State Farm with Mike Brazzell and his team!"
We responded:
"Hi Brazz, Thanks for the kind words and 5 Star Vote of Confidence! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon."
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Rena Gillette

February 7, 2026

5  out of  5
rating by Rena Gillette
"Very pleased with the service, she helped out a lot highly recommended!"
We responded:
"Hi Rena, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Team Brazzell"
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Santos Romero

February 4, 2026

5  out of  5
rating by Santos Romero
"El servicio de Saraí es excelente."
We responded:
"Gracias por tu voto de confianza de 5 estrellas. Como siempre, me alegro de verte y de ayudarte con tus seguros y servicios financieros. Cuentale a tus amigos y familiares sobre nosotros!"
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Sylvia Chavez

January 31, 2026

5  out of  5
rating by Sylvia Chavez
"The staff at Mike Brazzell's office are so helpful, professional and on point. It's an extreme pleasure doing business with them!! Mike Brazzell and his staff are so quick and helpful. It is a pleasure being assisted by Sarai, Becky and Maria. They are the BEST!!"
We responded:
"Sylvia, We Love you and appreciate your business. When you call, we always know it's you. You and your family are important to the Brazzell Agency. I appreciate the 5Star vote of confidence."
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evloution smoke

January 30, 2026

5  out of  5
rating by evloution smoke
"Becky is the most awesome customer service I’ve ever had with any company or a call over the phone"
We responded:
"Greetings Evloution, Thank you for taking the time to share your experience. We are glad that you enjoyed time your recently spent with us. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!"
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Rad A

January 30, 2026

5  out of  5
rating by Rad A
"Friendly, excellent customer service, great communication"
We responded:
"Hi Rad, We appreciate the time you took to give us such a great 5 Star Vote of Confidence. We appreciate your recognition and will do our best to keep up the great work meeting and exceeding your expectations! As always, our team is looking forward to your next visit. Sincerely, Team Brazzell! "
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Shane Reno

January 30, 2026

5  out of  5
rating by Shane Reno
"Becky called me to review my various policies on my home and vehicles, and to my surprise, it only took a few minutes, because Becky was ON IT! She had all of my information in front of her and she was able to remind me of what coverage I had and could advise me on any changes I could benefit from. Thanks a million Mike and Becky."
We responded:
"Dear Shane, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Hope you visit us again soon! Tell a friend!! Thank You for your many years of loyalty!!!"
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Kim

January 29, 2026

5  out of  5
rating by Kim
"I couldn’t have asked for more. I had an epic time resolving an issue I had with my car and renters insurance, and Maria Sepulveda went the extra mile to make sure my issue was corrected and resolved in a timely manner. I’ve had Mike Brazzel as my State Farm agent, and Maria Sepulveda has been a pillar to this location in Bakersfield California. If you are in need of great service understanding your car and renters insurance policy in Bakersfield California look no further that this location on F Street because Maria will help you accurately. Highly recommended to family and friends. Definitely a 10+ star rating!! Thank you so much. This review was purely my own and I wasn’t coerced into giving a great review."
We responded:
"Greetings Kim, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of the Brazzell Team, led by the great service of Maria Sepulveda. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!"
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Anil

January 28, 2026

5  out of  5
rating by Anil
"Sarai Hill helped us to get my auto insurance. She is such a nice person."
We responded:
"Hey Anil, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our office. We'll be sure to share your experience with the rest of the team members as inspiration! It was a pleasure to serve you. Please tell your family and friends."
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kathy ho

January 24, 2026

5  out of  5
rating by kathy ho
"First of all when you enter into front desk, you will see the person name Maria who is always smiles and welcome you , she’s very helpful.. but Absolutely I love everyone in this officeThey’re all hospitality and friendly staff"
We responded:
"Greetings kathy, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon."
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Mesfin Ayele

January 23, 2026

5  out of  5
rating by Mesfin Ayele
"Sarah is THE BEST. 2ND TO NONE. STATE FARM IS THE BEST NUMBER 1 INSURANCE AGENCY. I WILL PASS IT TO THE WHOLE WORLD."
We responded:
"Hello Mesfin, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future. Thank You for the 5 Star Vote of Confidence!!!"
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FREEDO

January 22, 2026

5  out of  5
rating by FREEDO
"I have been with state farm for over 10 years they really care and Becky is the best no rushing and gives you the best options my car my home my life insurance is a bundle"
We responded:
"Hi FREEDO, Thanks for the kind words and the 5 Star Vote of Confidence! We love that you had such a great experience! Thanks for your loyalty. We appreciate it LOVE the fact that we can protect those people/things that matters the most. We hope to continue exceeding your expectations with great service. See you soon!"
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mark martinez

January 12, 2026

5  out of  5
rating by mark martinez
"Becky B, Very informative and great customer service. Becky shows the perfect knowledge of products. Awesome service.. she has what it takes in today’s insurance needs."
We responded:
"Thank you for your 5 Star Vote of confidence. Please tell all your friends and family about your positive experience. We LOVE referrals!!!"
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Carmen Martinez

January 12, 2026

5  out of  5
rating by Carmen Martinez
"Becky is very formative and very knowledgeable. It was a pleasure doing business with her."
We responded:
"Hello Carmen, Thanks for the great 5 Star review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We're here for you anytime!"
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Leticia Nunez

January 12, 2026

4  out of  5
rating by Leticia Nunez
"For good customer service in Mike’s office asked for Mariah. Unlike Sarai avoid her."
We responded:
"Greetings Leticia, Thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing such a great review for the service Maria provided. The entire Brazzell Team are always happy to assist so don't hesitate to reach out to me if you need anything or ever have a concern. We're here for you anytime!"
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aracely 6

January 1, 2026

5  out of  5
rating by aracely 6
"Excellent insurance thank you Becky for being part of are live through State Farm you’re wonderful."
We responded:
"Thank You for the 5 Star Vote of Confidence! We appreciate your business and you allowing us to help secure your family's financial future. "
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diane torres castaneda

November 20, 2025

5  out of  5
rating by diane torres castaneda
"Thank you, State Farm Mike Brazzell office For always helping me when I need help I also got into an accident and they were very helpful especially Becky every time I need help Becky is there to help me she is such a sweet person. Thank you again, Becky."
We responded:
"Thank you for the 5Star vote of confidence and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at State Farm Mike Brazzell Agency. If you ever have any questions or need assistance, we’re here to help!"
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Cryptts 72

November 8, 2025

5  out of  5
rating by Cryptts 72
"Well first off let me start out by saying I've been a client of Mike Brazzell for 10+ yrs and my experience with the staff there has been nothing less than exceptional. Becky has been more than an agent to me as far as answering all of my questions and inquiries, I'd actually consider her a friend and the receptionist Maria has been wonderful to me as well and I would recommend Mike Brazzell's State farm agency to anyone who needs to be treated like family and with respect."
We responded:
"We appreciate your 5Star Review and your Loyalty! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Like a Good Neighbor, State Farm- Mike Brazzell Agency is there!"
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Cathee Romley

October 29, 2025

5  out of  5
rating by Cathee Romley
"Maria is wonderful. 30 year client."
We responded:
"THANK YOU for your loyalty!!! and Thank you for your 5-star review! My State Farm team at the Mike Brazzell Agency and I are happy to be your good neighbor!"
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Hope Gilkey

October 23, 2025

5  out of  5
rating by Hope Gilkey
"Thank you, Becky, for the great service today! You made transferring my insurance from another state to California an easy experience. Lawrence B."
We responded:
"Thanks for the 5Star Review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"