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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sylvia Chavez

January 31, 2026

5  out of  5
rating by Sylvia Chavez
"The staff at Mike Brazzell's office are so helpful, professional and on point. It's an extreme pleasure doing business with them!! Mike Brazzell and his staff are so quick and helpful. It is a pleasure being assisted by Sarai, Becky and Maria. They are the BEST!!"
We responded:
"Sylvia, We Love you and appreciate your business. When you call, we always know it's you. You and your family are important to the Brazzell Agency. I appreciate the 5Star vote of confidence."
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evloution smoke

January 30, 2026

5  out of  5
rating by evloution smoke
"Becky is the most awesome customer service I’ve ever had with any company or a call over the phone"
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Rad A

January 30, 2026

5  out of  5
rating by Rad A
"Friendly, excellent customer service, great communication"
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Shane Reno

January 30, 2026

5  out of  5
rating by Shane Reno
"Becky called me to review my various policies on my home and vehicles, and to my surprise, it only took a few minutes, because Becky was ON IT! She had all of my information in front of her and she was able to remind me of what coverage I had and could advise me on any changes I could benefit from. Thanks a million Mike and Becky."
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Kim

January 29, 2026

5  out of  5
rating by Kim
"I couldn’t have asked for more. I had an epic time resolving an issue I had with my car and renters insurance, and Maria Sepulveda went the extra mile to make sure my issue was corrected and resolved in a timely manner. I’ve had Mike Brazzel as my State Farm agent, and Maria Sepulveda has been a pillar to this location in Bakersfield California. If you are in need of great service understanding your car and renters insurance policy in Bakersfield California look no further that this location on F Street because Maria will help you accurately. Highly recommended to family and friends. Definitely a 10+ star rating!! Thank you so much. This review was purely my own and I wasn’t coerced into giving a great review."
We responded:
"Greetings Kim, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of the Brazzell Team, led by the great service of Maria Sepulveda. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!"
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Anil

January 28, 2026

5  out of  5
rating by Anil
"Sarai Hill helped us to get my auto insurance. She is such a nice person."
We responded:
"Hey Anil, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our office. We'll be sure to share your experience with the rest of the team members as inspiration! It was a pleasure to serve you. Please tell your family and friends."
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Mesfin Ayele

January 23, 2026

5  out of  5
rating by Mesfin Ayele
"Sarah is THE BEST. 2ND TO NONE. STATE FARM IS THE BEST NUMBER 1 INSURANCE AGENCY. I WILL PASS IT TO THE WHOLE WORLD."
We responded:
"Hello Mesfin, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future. Thank You for the 5 Star Vote of Confidence!!!"
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FREEDO

January 22, 2026

5  out of  5
rating by FREEDO
"I have been with state farm for over 10 years they really care and Becky is the best no rushing and gives you the best options my car my home my life insurance is a bundle"
We responded:
"Hi FREEDO, Thanks for the kind words and the 5 Star Vote of Confidence! We love that you had such a great experience! Thanks for your loyalty. We appreciate it LOVE the fact that we can protect those people/things that matters the most. We hope to continue exceeding your expectations with great service. See you soon!"
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mark martinez

January 12, 2026

5  out of  5
rating by mark martinez
"Becky B, Very informative and great customer service. Becky shows the perfect knowledge of products. Awesome service.. she has what it takes in today’s insurance needs."
We responded:
"Thank you for your 5 Star Vote of confidence. Please tell all your friends and family about your positive experience. We LOVE referrals!!!"
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Leticia Nunez

January 12, 2026

4  out of  5
rating by Leticia Nunez
"For good customer service in Mike’s office asked for Mariah. Unlike Sarai avoid her."
We responded:
"Greetings Leticia, Thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing such a great review for the service Maria provided. The entire Brazzell Team are always happy to assist so don't hesitate to reach out to me if you need anything or ever have a concern. We're here for you anytime!"
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Brendon

January 9, 2026

5  out of  5
rating by Brendon
"Becky was very helpful, she was quick and efficient with what I was looking for"
We responded:
"Hey Brendon, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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aracely 6

January 1, 2026

5  out of  5
rating by aracely 6
"Excellent insurance thank you Becky for being part of are live through State Farm you’re wonderful."
We responded:
"Thank You for the 5 Star Vote of Confidence! We appreciate your business and you allowing us to help secure your family's financial future. "
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diane torres castaneda

November 20, 2025

5  out of  5
rating by diane torres castaneda
"Thank you, State Farm Mike Brazzell office For always helping me when I need help I also got into an accident and they were very helpful especially Becky every time I need help Becky is there to help me she is such a sweet person. Thank you again, Becky."
We responded:
"Thank you for the 5Star vote of confidence and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at State Farm Mike Brazzell Agency. If you ever have any questions or need assistance, we’re here to help!"
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Cathee Romley

October 29, 2025

5  out of  5
rating by Cathee Romley
"Maria is wonderful. 30 year client."
We responded:
"THANK YOU for your loyalty!!! and Thank you for your 5-star review! My State Farm team at the Mike Brazzell Agency and I are happy to be your good neighbor!"
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Hope Gilkey

October 23, 2025

5  out of  5
rating by Hope Gilkey
"Thank you, Becky, for the great service today! You made transferring my insurance from another state to California an easy experience. Lawrence B."
We responded:
"Thanks for the 5Star Review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eddie Hernandez

October 14, 2025

5  out of  5
rating by Eddie Hernandez
"Good fast and professional service. They helped with business and personal policies."
We responded:
"Thanks Eddie. Appreciate the 5 Star vote of confidence. Thank You for your confidence in us to help with your business and personal insurance needs "
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Diane

September 20, 2025

5  out of  5
rating by Diane
"Becky Bourland was great! She’s funny, knowledgeable, and professional! Thank you so much for all your help! I look forward to working with you again."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Arnel Baybado

August 28, 2025

5  out of  5
rating by Arnel Baybado
"Becky Bourland is very Nice person. Eaay to talk with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Refer a friend!"
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Gregory Martinez

August 26, 2025

5  out of  5
rating by Gregory Martinez
"Becky is an awesome person and so helpful to assist me with my concerns. I am very fortunate to have such an excellent staff to assist and calm me with my efforts. Thank you. Gregory Martinez"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Refer a friend!"
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Denise Cunio

August 5, 2025

5  out of  5
rating by Denise Cunio
"Sarai was wonderful, she was professional, kind and found me the insurance i needed. I'm so happy with my policy and Sarai couldn't have been more accommodating. She is a wealth of information which I appreciated, explaining all the details of my policy. Thank you Sarai !"
We responded:
"Thank You for the 5 Star review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pina Ramirez

July 21, 2025

5  out of  5
rating by Pina Ramirez
"Becky was amazing to work with! She made the process of opening my life insurance policy so smooth and stress-free. She was patient, informative, and always made sure I understood everything clearly. I truly felt taken care of and appreciate her professionalism and kindness throughout the entire experience. Highly recommend!"
We responded:
"Thank You for the 5 Star Vote of Confidence! Thank you for taking the time to share your thoughts! Protecting your family is very important to us. So happy we could assist and glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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M R

June 14, 2025

5  out of  5
rating by M R
"I have been a client of Mike's for many years and can say that he and his team are exceptional (State Farm- maybe not so exceptional because of how they are cancelling policies) I am especially grateful for Becky Bourland, who always goes the extra mile for me. Becky is truly knowledgable and takes the time understand her clients and address their concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Miguel Ortiz

June 2, 2025

5  out of  5
rating by Miguel Ortiz
"I had a fantastic experience working with Becky Bourland when securing my term life insurance policy. From the very beginning, she was professional, knowledgeable, and attentive to my needs. She took the time to explain the different options available, answered all my questions, and helped me understand what coverage best suited my situation. Throughout the process, Becky was responsive and patient, making the entire experience smooth and stress-free. I truly appreciated her transparency and genuine desire to find the best solution for me. Thanks to her guidance, I now have the peace of mind knowing I’m protected and my loved ones are taken care of. I highly recommend Becky Bourland to anyone looking for a trustworthy and dedicated insurance professional. Excellent service and a positive experience overall!"
We responded:
"Miguel- Here at the Brazzell Agency we specialize in helping protect families. Thank You for allowing us to protect your family with Life Insurance. Our goal is to provide the information you need to make informed decisions. We appreciate your loyalty!"
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Rodney Boesen

May 10, 2025

5  out of  5
rating by Rodney Boesen
"Becky was awesome been with Mike 20 years for a reason!"
We responded:
"Thank You for the 5Star Vote of Confidence. Your loyalty is appreciated and we strive daily to earn your business!!! "
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Tanya Ramirez

May 9, 2025

5  out of  5
rating by Tanya Ramirez
"Always very Helpful and friendly ! Thank you Becky for you help today I really appreciate it and the information you gave me."
We responded:
"Thank You for the 5Star Vote of Confidence. At the State Farm Mike Brazzell Agency, "Remarkable" Customer service is a priority. "