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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Love

Jack Love

August 3, 2026

5  out of  5
rating by Jack Love
"Maria Se has provided me great insurance information for the last 15+ yrs.
Mike really needs to hang on to Maria
And give her an increase in pay-
Enough said- she has been very instrumental in maintaining and keep my account. I have had State Farm insurance for 63 yrs successfully.
Thanks,
Jack Love"
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Lena Aguilar

July 30, 2026

5  out of  5
rating by Lena Aguilar
"I have been a State Farm consumer for many years and have worked directly with Becky for several of those years. She has provided great customer service. She has always answered my questions and when reviewing my policies has been clear with explaining."
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Sal Benavidez

July 30, 2026

5  out of  5
rating by Sal Benavidez
"My family has had State Farm for many years now. They have always been good to us. BECKY in the office is always there to answer any of my questions. This office is very professional and always helpful"
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Matt Day

July 26, 2026

5  out of  5
rating by Matt Day
"We have been customers of Mike Brazzell Insurance for years. They have always made sure that our insurance needs were met. Sarai helped me to get additional home insurance and helped make sure I had adequate life insurance. She was really great to work with!"
We responded:
"Thank you. We are happy to hear of your experiences with the Brazzell Agency. We pride ourselves in our customer service and look forward to keeping that level of satisfaction. Thank you for your business, we look forward to being of service. – Mike Brazzell"
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Rhobin Dangelo

July 10, 2026

5  out of  5
rating by Rhobin Dangelo
"Becky always provides wonderful customer service. So caring, understanding and with so much patience."
We responded:
"Rhobin, Thank you for your kind comments and the 5 Star Review. Caring, Understanding, Patience are included within our pillars of providing excellent customer service. THANK YOU!!! "
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Jean C

June 25, 2026

5  out of  5
rating by Jean C
"The staff in this office are great. They are prompt to respond and provide assistance as soon as possible. I am not sure how fair the pricing is, but I am happy with their professionalism and service. I have been with them for over 40 years. That says a lot about them! They are like my family."
We responded:
"Thank You for recognizing the amazing team here at the Brazzell Agency. Their primary goal is to assist you and answer your inquiries as efficiently as possible. 40 Years is a long time!! Please know that we appreciate your loyalty through all the good and bad times. We are family!!! "
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Gerardo Ramirez

June 22, 2026

5  out of  5
rating by Gerardo Ramirez
"Thank you Sarai,
You were a great help in explaining all the information about my premium with State Farm’s. I’ve been with Mike Brazzell since 2007 and they have been a great help. Thank you team!"
We responded:
"Jerry, Thank You Thank You!!! We appreciate your loyalty and your 5 Star Vote of Confidence. Tell a friend!"
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Lyle Speegle

June 16, 2026

5  out of  5
rating by Lyle Speegle
"I really appreciate the opportunity to contact Mike's office when I have an issue or need information from State Farm Insurance. I get to talk to an actual person, and it's always a person like Maria Sepulveda, who very quickly and efficiently provides me with the information I need."
We responded:
"Lyle, I appreciate your 5 Star Vote of Confidence. It is tough these days to get that human touch when doing business. At the Mike Brazzell Agency we strive to answer every telephone call with professionalism and the human touch. Our goal to help you protect what matters most. Thank You for your many years of loyalty. "
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Sandy Rockhound

June 13, 2026

5  out of  5
rating by Sandy Rockhound
"Mike has been my agent for many years but unfortunately we left CA. Maria Sepulveda Is always helpful with our needs and questions. We will really miss them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you've had a wonderful experiences with us here at State Farm Agent Mike Brazzell’s Team. If you ever need anything down the road, do not hesitate to reach out—we miss you too!"
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Alexis Roy

May 27, 2026

5  out of  5
rating by Alexis Roy
"I have been with Mike’s office for several years and Becky is always so helpful. I just purchased a new car and she helped me make the insurance update on the spot!"
We responded:
"Hey Alexis, we appreciate the time you took to give us such a great rating! We also appreciate your many years of loyalty. As always, we are happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
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valerie garcia

May 21, 2026

5  out of  5
rating by valerie garcia
"Becky was great! Very attentive and sweet when helping me with my life insurance!"
We responded:
"Hi Valerie, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon! "
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richard ramirez

May 18, 2026

5  out of  5
rating by richard ramirez
"Always seem helpful and in a good mood"
We responded:
"Hey Richard, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Sincerely, Mike Brazzell and Team"
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Angie Garza

May 15, 2026

5  out of  5
rating by Angie Garza
"Becky was very helpful and sweet. A nice person. I've known her for years!"
We responded:
"Hey Angie, Thanks for the kind words! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with Becky and the rest of our team members as inspiration! See you next time! Tell a friend!"
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Jake Sitton

May 15, 2026

5  out of  5
rating by Jake Sitton
"Sarai was incredibly kind and helpful when assisting me with adding a new vehicle to my policy. She made the whole process quick, easy, and stress-free. I really appreciated how friendly and efficient she was. Excellent customer service — thank you, Sarai!"
We responded:
"Hey Jake, Thank you for taking the time to share your experience. We're thrilled that _Sarai left such a great impression! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Sincerely, Mike and Brazzell Agency Team"
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Anna Araujo

May 14, 2026

5  out of  5
rating by Anna Araujo
"Maria is very helpful and has been for a long time. The staff is always so friendly and I've never had any issues with this insurance company."
We responded:
"Hey Anna, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Maria has been with the Agency since DAY 1 and we value her experience and dedication in assisting all Brazzell agency customers."
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sherwin gagatam

May 1, 2026

5  out of  5
rating by sherwin gagatam
"Mike has been very helpful in dealing with my insurance needs for many years now . His staff were helpful and prompt in answering any inquiries I have . Thank you guys. Maria Sepulveda has been very helpful with me in answering any issues I have ."
We responded:
"Hi Sherwin, thank you for the 5 stars! It’s been a pleasure having you as a customer. We really appreciate your feedback and hope to continue to serve all your insurance needs."
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Kristen Campanario

May 1, 2026

5  out of  5
rating by Kristen Campanario
"Becky was so helpful and professional. Thank you for all of your help."
We responded:
"Thank You for the 5Star Seal of Approval. The Brazzell Agency appreciate your business. "
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Albert White

April 29, 2026

5  out of  5
rating by Albert White
"Becky was so very knowledgable and helpfull . She knew exactly what i needed .she was wounderfull . Thanks Becky !"
We responded:
"Thank You for allowing us to assist. Our goal is to help everyone that walks through the door or call our office. We are happy that you are happy :)"
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kristi nunez

April 16, 2026

5  out of  5
rating by kristi nunez
"Becky Bourland was very helpful and responsive with my current auto insurance need. I will definitely reach out to her for future insurance needs."
We responded:
"Kristi, we appreciate the time you took to give us a 5 Star Vote of Confidence! We truly appreciate your recommendation and will work hard to continue going above and beyond! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
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ava campanario

April 10, 2026

5  out of  5
rating by ava campanario
"Becky was amazing! Extremely professional and went above and beyond."
We responded:
"THANK YOU!!! Please tell all your friends and family about Becky and the Mike Brazzell Agency"
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aaron Mundhenke

April 3, 2026

5  out of  5
rating by aaron Mundhenke
"Becky did a great job getting my trailer covered! Thank you"
We responded:
"Hi Aaron, Thanks for the great review! It is truly touching to know we were able to assist with your insurance needs. We look forward to serving you many more times in the future! We would love to help all of your friends and family too. "
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carri alvarez

April 3, 2026

5  out of  5
rating by carri alvarez
"Becky was amazing I can't believe how fast she was able to help me i high recommend her for any insurance needs"
We responded:
"Hi Carri, Thank you for taking the time to share your experience. We truly appreciate your 5 Star Vote of Confidence! We will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
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Amit kumar Chohan

March 31, 2026

5  out of  5
rating by Amit kumar Chohan
"Very nice service and talking"
We responded:
"Greetings Amit, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
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Javier Gomez

March 31, 2026

5  out of  5
rating by Javier Gomez
"Sarai was amazing and very helpful and informative throughout the whole conversation and process"
We responded:
"Javier, Thanks for the great 5Star Vote of Confidence! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future. Refer a friend!!!"
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Loren Chase

March 18, 2026

5  out of  5
rating by Loren Chase
"Went in to pay annual premium and ask questions in regards to our insurance policy and the cost.
I sat down with insurance account representative Becky Bourland and she was very knowledgeable gave me lots of options with explanations of services.
I valued her advice and made some changes for my homes benefits.
Becky Bourland, Of State Farm Bakersfield, California, 5 Star service!"
We responded:
"Hi Loren, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We hope to become your favorite and go to insurance professional for advice. We strive to earn your continued loyalty and all of your insurance and financial service business. "